ATTITUDES TOOLS & SEMINARS
 Why do employees sell, manage, consult or service customers and clients the way they do? What prompts an enthusiastic response - a happy customer, a big sales contract landed, a tough problem solved, more money? What can you do to capture their enthusiasm and leverage their unique talents?
The answers to these questions are all based on values. They are the drivers behind our behaviour. Abstract concepts in themselves, values are principles or standards by which we act. They are beliefs held so strongly that they affect the behaviour of an individual or group in an organisation.
- An individual's experiences, references, education and training tell us WHAT they can do.
- Behavioural assessments tell us HOW they will do it.
- Knowledge of an individual’s values tells us WHY they do what they do.
Because values lie beneath observable behavioural styles, a person's values are not normally discovered until we have known them for a long period of time (sometimes they lie undiscovered).
Your Attitude is Showing Seminar
This seminar focuses on helping people view the world through others' eyes, as well as clarifying how they see the world. Participants walk away with a better understanding of how they make decisions.
If you team is small, bespoke programmes are available.
|
